fbpx
FREE DELIVERY OVER $100

Return Policy

We want you to have the best possible shopping experience with us so at any point if you have any questions or concerns, feel free to contact us at info@spapla.com.

Returns

Our return policy lasts 7 days from the date your order was delivered/received.  If 7 days have gone by since you received your order and you have yet to send your order back, unfortunately we can’t offer you a refund, only exchange.

To complete your return, please send your order to:

Danna & Efi Sabo
Studio Spapla
Hagalil 2 b’, Kfar Saba
Israel

***Mark the order as a gift with the price value of $0.00.

Refunds (if applicable)

To qualify for a refund, you will need to send back your order within 7 days of when you received your order.

Our refund policy lasts 7 days from the date your order was delivered/received.  If 7 days have gone by since you received your order and you have yet to send your order back, unfortunately we can’t offer you a refund, only exchange.

To return your order for a refund, please send your order to:

Danna & Efi Sabo
Studio Spapla
Hagalil 2 b’, Kfar Saba
Israel

***Mark the order as a gift with the price value of $0.00.

Once we receive your order, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, only returned for an exchange.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at studio@me-dusa.com and send your item to:

Danna & Efi Sabo
Studio Spapla
Hagalil 2 b’, Kfar Saba
Israel

 

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to:

Danna & Efi Sabo
Studio Spapla
Hagalil 2 b’, Kfar Saba
Israel

***Mark the order as a gift with the price value of $0.00.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and will not be held responsible

For any questions, regarding shipping, returns, exchanges, or refunds, email us at  info@spapla.com.

Close Menu
×
×

Cart